Orders slip through
A tablet beeps in the back, a WhatsApp message gets buried, and a Rs 4,500 family order goes cold before anyone sees it.
OrderConnects: popup and bell alerts at every branch until someone accepts.
Restaurant operating system for multi-location brands
Run every location from one HQ.
Online ordering, POS, QR dine-in, delivery, inventory and WhatsApp marketing on one system. Each branch runs its own menu and hours, every order lands in one live pipeline, and HQ sees all of it.
Built for chains, franchises & cloud kitchens.
Bite Street HQ/ Today
LIVE
All branches
DHA Phase 6
Clifton Block 5
Gulberg III
F-7 Markaz
Sales today
Rs 18.43L
+12.4% vs last Thu
Orders
1,284
Web 58% · POS 27% · QR 15%
Avg prep
15:20
Target 16:00
Missed orders
0
All branches
Branch comparisonSALES
DHA Phase 6 · KarachiRs 6.12L
Clifton Block 5 · KarachiRs 4.86L
Gulberg III · LahoreRs 4.21L
F-7 Markaz · IslamabadRs 3.24L
Live ordersPIPELINE
#BS-21284DHA Phase 6 · WebPreparing
#BS-21283Clifton Block 5 · POSOut for delivery
#BS-21282Gulberg III · QRAccepted
#BS-21281F-7 Markaz · AppReady
#BS-21280DHA Phase 6 · WebDelivered
New order · Web#BS-21285
Clifton Block 5Delivery · 28 min
2× Zinger Burger, Loaded Fries, 2× Mint Margarita
Rs 3,460
Sent to kitchen
Restaurant groups running on OrderConnects
The problem
Running multiple branches on WhatsApp groups, spreadsheets and aggregator tablets?
Every new branch adds another tablet, another group chat and another sheet to reconcile at night. These three problems cost the most.
HQ finds out last
Which branch was slow on Friday? Which one cancelled the most orders? The answer arrives in a spreadsheet a week later.
OrderConnects: live sales, orders and prep times for every branch on one screen.
Aggregators keep 25–30% of each order
They also keep the customer, so you pay again to win back someone who already loves your food.
OrderConnects: your own site and app, with the customer data in your hands.
One system
Every channel feeds one pipeline. HQ sees all of it.
Orders from your site, app, QR tables and counters follow the same statuses, reach the right branch, and report back to HQ in real time.
01 · CHANNELS
Web ordering
Mobile app
QR tables
POS counter
02 · ORDER PIPELINE
01Created
02Accepted
03Preparing
04Ready
05Out for delivery
06Delivered
Popup + bell alert at every branch
03 · BRANCHES
DHA Phase 6Karachi
Clifton Block 5Karachi
Gulberg IIILahore
F-7 MarkazIslamabad
04 · KITCHEN & DISPATCH
KitchenTickets, prep timers, stock deducted by recipe
DispatchZones, fees, driver assignment, live tracking
05 · HQ REPORTING
HQ dashboard
Sales, orders, prep time and food cost by branch
1,284orders today
Messaging loops back to customers:order updates, WhatsApp campaigns, push notifications
The modules
One system from HQ to every branch.
HQ & Reporting
Compare every branch before the dinner rush
Sales, orders, prep times and cancellations per branch, updated live. Roles decide who sees which branch and which numbers.
- Consolidated sales across branches
- Branch-by-branch comparison
- Roles and permissions per portal
BRANCHSALESORDERSAOVPREPCANCEL
DHA Phase 6Rs 41.2L2,8611,44014m0.8%
Clifton Block 5Rs 33.9L2,3101,46816m1.1%
Gulberg IIIRs 29.4L2,0821,41213m0.6%
F-7 MarkazRs 22.7L1,6041,41518m2.9%
Johar TownRs 19.8L1,3771,43815m1.0%
BahadurabadRs 16.1L1,1491,40117m1.4%
Online Ordering
Your own ordering site, on your own domain
Customers order from order.bitestreet.pk or your app. Each order routes to the nearest open branch, and the customer data stays yours.
- Auto-routing by customer location
- Live order tracking for customers
- Guest checkout with phone verification
BITE STREETDelivering from Clifton Block 5 · 25–35 min
BurgersWrapsSidesDrinks
PHOTO
Zinger BurgerCrispy fillet, jalapeño mayo, brioche
690PHOTO
Chapli Kebab BurgerPeshawari chapli patty, mint chutney
750PHOTO
Loaded FriesCheese sauce, chicken tikka, chilli
520
Your order
2× Zinger Burger1,380
Loaded Fries520
Delivery · Zone 2150
TotalRs 2,050
Checkout as guest
Phone verified by OTP
POS
Counter orders join the same pipeline
Walk-in and dine-in tickets get the same statuses, alerts and reports as online orders, so there is no second system to reconcile at night.
- Unified order statuses
- One report for POS and online
- Kitchen alert on every ticket
POS · Gulberg IIICASHIER: HAMZA
Zinger Burger690
Chapli Burger750
Loaded Fries520
Malai Boti Wrap640
Tikka Pizza (L)1,450
Mint Margarita390
Table 7 · Dine-in#BS-21302
Chicken Tikka Pizza1,450
2× Mint Margarita780
Malai Boti Wrap640
TotalRs 2,870
Send to kitchen
Joins the same pipeline as online orders
QR Dine-In
Guests order from the table
Each table gets a QR menu tied to its branch. Orders reach the kitchen with the table number attached, and bookings hold the table.
- QR menu per table
- Table booking
- Branch-specific menus and prices
BITE STREET
DHA Phase 6 · Table 12
PopularMainsDrinks
Malai Boti Wrap
1 ✓Rs 640
Chicken Tikka Pizza
1 ✓Rs 1,450
Loaded Fries
AddRs 520
Fresh Lime
AddRs 290
Call waiterPlace order · 2
Table 12
QR tied to DHA Phase 6 menu
Booking · 8:30 PMParty of 6 · Table 12 held
Delivery & Dispatch
Draw zones, set fees, track drivers
Draw delivery zones on the map, set a flat or per-km fee and a delivery time for each zone, then assign drivers and follow them live.
- Polygon zones per branch
- Flat or per-km fees
- Driver assignment and live tracking
Draw zone
Clifton Block 5
Imran · #BS-21288 · 6 min
Zone 1 · Clifton core
Flat Rs 9920–30 min
Zone 2 · DHA Ph 5–6
Rs 25 / km30–40 min
Free delivery over Rs 2,500
Inventory
Know your food cost per branch, every day
Recipes deduct stock on every sale. Low stock raises alerts and purchase orders, and central kitchen transfers are tracked from dispatch to receipt.
- Recipes and auto-deduction
- Purchase orders and suppliers
- Wastage and food cost %
Food cost · this week
31.4%
Low-stock items
3
Wastage · 7 days
Rs 18,240
ITEMBRANCHON HANDPARSTATUS
Chicken fillet (kg)DHA Phase 618.440Low
Brioche bunsDHA Phase 6220300OK
Mozzarella (kg)Gulberg III6.215Low
Fries, frozen (kg)Central kitchen6450Transfer
Fresh mint (kg)F-7 Markaz1.13Low
Marketing & Messaging
Bring customers back without another tool
Send WhatsApp template campaigns and push notifications to people who already ordered from you. No separate messaging subscription.
- WhatsApp template campaigns
- Firebase push notifications
- Targeting by order history
BS
Bite Street
Business account
DEAL IMAGE
Friday Family Deal
4 Zinger Burgers, 2 Loaded Fries and a 1.5L drink for Rs 3,999. Tonight only, at your nearest Bite Street.
4 Zinger Burgers, 2 Loaded Fries and a 1.5L drink for Rs 3,999. Tonight only, at your nearest Bite Street.
6:00 PM
Order now
AudienceOrdered in last 60 days, not in last 144,812 customers
ScheduleFri 6:00 PM · WhatsApp + push
Send campaign
0missed orders since go-live
38%repeat customers on own channel
Rs 2.1 Crcommission kept per year, 6 branches
14 daysaverage time to go live
Own your orders
How much are aggregator commissions costing you?
Move orders to your own branded site and app, and the commission stays in your business. So do the customer's name, number and order history.
See OrderConnects pricing →Solutions
Set up for how your business runs
5–50 BRANCHES
Restaurant chains
Each branch runs its own menu and hours, and HQ sees sales, orders and prep time for all of them.
See how it works → FRANCHISE NETWORKSFranchises
Keep the brand consistent while franchisees run their own hours, staff and local offers inside your rules.
See how it works → MULTI-BRANDCloud kitchens
Run several delivery brands from one kitchen, each with its own site and menu, on one order screen.
See how it works → 1–5 BRANCHESGrowing restaurants
Start with one branch and add the next without changing systems, retraining staff or rebuilding the menu.
See how it works →“We used to find missed orders the next morning in a WhatsApp group. Now every branch gets the alert, and I see the whole day from the HQ screen.”
NA
Naveed Arshad
Operations Director, Bite Street
0
missed orders in 90 days41%
orders on own channel14 days
to go liveIntegrations
All integrations →
Connects to the tools you already pay for
WhatsApp BusinessMessaging
SMS GatewayMessaging
FirebasePush notifications
JazzCash · EasypaisaWallets
Google MapsZones and routing
Receipt printersHardware
How rollout works
Live across your branches in 14 days
Discovery
We map your branches, menus, roles and delivery areas, and agree a go-live date.
Setup & menu import
We import each branch's menu, draw delivery zones and connect your domain, payments and WhatsApp.
Staff training
Branch managers, cashiers, kitchen and drivers train on their own portal, branch by branch.
Go-live & support
We switch on ordering and stay on call through your first weekend rush.
99.9% uptime
Monitored around the clock
Daily backups
Encrypted, with point-in-time restore
Role-based access
Each person sees only their branch and role
You own your data
Export customers and orders any time
Can each branch have different prices or menus?
Yes. Every branch has its own menu, so items, prices, availability and timings can differ from branch to branch.
Do we have to stop using aggregators?
No. Most groups keep aggregators for discovery and move repeat customers to their own site and app, where there is no commission and the customer data is yours.
How long does setup take?
A typical 3–10 branch group goes live in about 14 days, including menu import and staff training.
Can we use our own domain and branding?
Yes. Ordering runs on your domain (for example order.yourbrand.com) with your logo, colours and app listing.
What hardware do branches need?
Any modern tablet or PC with a browser runs the branch portal and POS. Receipt printers and cash drawers are supported, and we can supply hardware as an add-on.
Who owns the customer data?
You do. Customer names, numbers and order history belong to your business, and you can export them at any time.
See every branch on one screen.
A 30-minute demo with your menu and branches. We'll show the HQ view, a live order and how rollout works for your setup.
Request received
We'll message you on WhatsApp within one working day to pick a slot.